Elevate Your Organization’s Reputation

No matter the stage, industry, or topic, I speak and facilitate sessions on any aspect that can impact an organization’s reputation positively or negatively. As a sought-after keynote speaker, facilitator, and trainer, I deliver engaging, interactive, and intensely practical talks and workshops. I show organizations and business leaders why reputation is their greatest asset and most dangerous risk.

Why Choose Me

Dynamic Presentation Style: My presentations are vibrant, humor-laden, energetic, and business-focused.

Recognized Expertise: Peers consider me among the most influential thought leaders in managing corporate reputation and mitigating reputation risk. I have an exceptional ability to communicate reputation and crisis issues in a way that non-experts can easily understand.

Impactful Messages: Whether discussing the value of reputation, what can damage it, or how to respond to a crisis, I stimulate audiences with hard-hitting and entertaining messages.

[Read what Conference Organizers and Participants had to say about me]

To book me for a speaking engagement, please complete and submit the form below.

Frequently Requested Topics

My goal is to facilitate the outcome you want to achieve and build a superior reputation for both parties. I speak on topics related to reputation, crisis, stakeholder management, organizational behavior, and strategic communications. I customize my presentations to meet your organization’s specific needs. Here are some of my most frequently requested topics:

Reputation – Always at Risk/Reputation…Years to Build, Nano-Seconds to Destroy

An institution’s and individual’s reputation is always at risk. If you don’t believe that, just Google the topic. From personal scandals to business malpractice, the list of reputation risk failures is staggering. This riveting presentation offers more than a timeline of disasters; it prompts the audience to play a part in protecting an institution’s biggest yet most fragile asset.

Ideal for sensitizing board members, executives, and management about reputation being a company’s most important asset and yet, its most volatile and dangerous risk.

Stakeholder Reputation – How to Build Relationships with a Dynamic Web of Stakeholders

An institution derives its reputation from how it is perceived by its various stakeholders. These perceptions are influenced by the institution’s performance, behavior, and ethical decision-making. This presentation examines the interface and importance of stakeholder relationships, engagement, and communication.

Trouble has struck! What Now? How to Restore a Damaged Reputation

Research shows that it can take between 4 to 11 years to restore a damaged reputation. This presentation covers concepts and ideas that an institution or individual can use to fast-track the restoration of their reputation.

Crisis! What Crisis? (A Storm in a Teacup? Just Challenges?)

Crises can destroy relationships, impact market share, and create unforeseen expenditures. The ability to respond in a crisis depends on management’s awareness and preparedness. This presentation examines the phases of a crisis and the importance of organizational preparedness.

I Spoke and Acted Too Soon! (Words in a Crisis can Damage)

Communicating correctly in a crisis is vital. This presentation examines the importance of a correct communication response and what to say—and not say—in a crisis situation.

Seed Planting – Why Marketing Professional Services is like Seed Planting

This presentation focuses on how to market professional services in a competitive marketplace and why your current assignments come from seeds you planted long ago. It is an extract of the popular one-day workshop, “How to Market a Consultancy Practice.”

What You Can Expect When Working With Me

1. I collaborate with organizers and other professionals to deliver the desired outcome. With 26 years of experience in 17 countries, my reputation speaks for itself.

2. My presentations are based on up-to-date research and can be tailored to include relevant industry and organizational concerns. Please provide me with the necessary information about your goals and challenges so I can integrate them into my presentations and workshops.

3. I assist sales teams with knowledge and can use my blog and newsletter to promote your event.

4. Due to high demand and a hectic travel schedule, please contact me as early as possible. I work globally or virtually on demand.

5. Once a contract is negotiated, a 50% upfront payment is required, with the balance settled on the day of the event unless otherwise arranged.

To book me, please complete the form below and submit. 

Thank you. I look forward to speaking at your event and making a difference.