Tag Archives: Problemsolving

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Stories that coach–The Strange Incident with the Dog

Constable to Sherlock Holmes: “Is there anything about tonight’s incident that you would like to draw my attention to, Sir?” Sherlock Holmes: “Yes the strange incident with the dog.” Constable: “But, the dog did nothing, Sir!” Sherlock Holmes: “Yes! That is the strange incident.” Lesson: Management has to be like Sherlock Holmes and have the […]

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Questions are Powerful Tools for Effective Communication

Questions are powerful tools for effective communication. The questioning technique(s) you select can be critical to achieving your desired outcome. Your choice should depend on the situation, whether you are exchanging information, seeking the solution to a problem, interviewing or counselling. But before we speak about questions, we need to take a step backward. I […]