The following list of examples serve as an indicator of the type of services that I can provide. Call me with your need and I will try and assist.

If I cannot help you, I will signpost you to someone who can.

Examples

• Provided strategic advice & training as well as developed and wrote the Crisis Communication plan for the 2011 South African Census (Statistics SA), as follows:

Challenge

Statistics SA needed a Crisis Management Capability during the 2011 Census that would assist the Senior Team to protect the organisation’s fine reputation by being able to respond effectively & efficiently to incidents, issues, requests and potential crises.

Solutions

Deon Binneman of REPUCOMM was commissioned and assisted the Department over a 4 month period to develop and implement a Crisis Management & Communication Response plan and protocols which was supplemented with the training of senior executives and managers in Crisis leadership and Crisis Communication management skills as well as on-going coaching and rendering of advice.

 Results

There were a significant improvement in incident and issue reporting and potential Reputation Risk was mitigated effectively & efficiently. Potential crisis events were minimized through anticipation and appropriately communicated and handled with minimal negative publicity and reputation fallout.

• Research, development and delivery of more than 80 conference presentations in 13 countries based on client needs, research & briefs inc. China, Australia, Singapore & Malaysia.
• Worked with the Risk Committee of  an international telecommunications firm (Vodacom) to design, develop and write a Reputation Risk Management Framework and embed it into their Enterprise Wide Risk Management system. This process included action and literature research as well as interviews with key executives and the identification of potential reputation risk incidents.
• Provided strategic input to a number of organisations including 4 banks on their Reputation Risk Management strategies.
• Design, Development and delivery of a variety of training courses, policies and procedures aimed at building, sustaining, protecting and restoring corporate reputation.
• Provided strategic counsel and executive support related to employee, media and other stakeholder reputation management issues to a wide variety of organisations.
• Facilitated more than 25 Stakeholder Reputation Management Masterclasses that have been attended by senior management from Government & Industry in Southern Africa; and have trained more than 23 CEO’s in reputation strategy matters.
• Rewrote an ISO based Health & Safety consultancy’s emergency response plan template and protocols after international research and benchmarking.
• Provided Health & Safety management training for more than 15 years on behalf of an Occupational Health & Safety Compliance agency that is ISO 9001: 2000 certified and registered as a Proudly South African firm.
• Conducted Employee Stakeholder Perception Audits in conjunction with overseas consultancies in the alluvial diamond and gold mine industries.
• Provided consulting advice and insight to a number of consultancies with their strategic consulting marketing approaches and plans.
• Trained and advised more than 5000 entrepreneurs on how to run and manage their small businesses effectively.